Cancelled order triggered a refund

Replies: 3

Dear support,

We use WooPayments with the option to Authorize payments.

When cancelling an order, the status went from Cancelled to Refunded automatically and a refund was issued after the authorization was cancelled.

There were no money returned (as the charge never happened) but I don’t think this is the correct behavior, and is not what’s documented.

Here are the order notes:

https://paste.pics/752618a5d261e9bd4a2f19be2150b6e3

Here is the transaction, marked as refunded:

https://paste.pics/02742bc80db9452af99013e84e5e9677

Why this happened?

Thanks