WooCommerce Account Under Review
Replies: 2 My woocommerce payment account is under review. When I go to the payments plugin I get the following error: “error retrieving results”. My payments are disabled and deposits are temporarily...
View ArticleI need to close Stripe Express account on a subdomain.
Replies: 6 I had to add the woopayments plugin for some bug testing and connected the account to stripe. I didn’t realize I cannot easily delete the account on my end. Can you please remove the stripe...
View ArticleWooPay button really slow & Sometimes PayPal button does not work
Replies: 8 The purple buy with WooPay button takes like 13 seconds to open the payment page. I have no idea how to fix this other than disabling the WooPay button. The button works, but on the express...
View Articlecompatible with WP 6.5.x?
Replies: 2 The most recent version of this plug-in is showing compatibility only up to 6.4.4. Does anyone know if it is compatible with the current WP version or had any problems using it with WP...
View ArticleWooPayments Account Under Review – How to proceed?
Replies: 2 I finished signing up for WooPayments a few days ago and my account was immediately suspended pending review. I received an email stating my account was under review with no details for how...
View ArticleMigrating PayPal PPCP Recurring Payments to Woo Payments
Replies: 4 The site is currently using https://wordpress.org/plugins/pymntpl-paypal-woocommerce/ enabled for WooCommerce Subscriptions. Is it possible to migrate the PP payments to Woo Payments...
View ArticleThere was a problem redirecting you to the account dashboard. Please try again.
Replies: 8 Hello!Payment was set up, payments were made. There is an error hanging now and the payment is not working.The cache of the WooPayments account was cleaned. It didn’t help. Please help...
View ArticleClik here to view.
“The registration secrets sent by your site is empty.”
Replies: 10 The thread title is the error message I get when I am in my WordPress dashboard and click “Connect your store” in the Payments section. I was originally getting the error when I tried to...
View ArticlePayment Plugin not appearing on checkout in wordpress 6.5 and woocommerce 8.1
Replies: 3 I’m plugin dev, after going into documentation i’ve added compatibility of checkout blocks in my payment plugin but still error msg of incompatible appears. No error display and nothing in...
View ArticleResend payment link after payment failed (card declined)
Replies: 5 Hey there, is it possible to send a new payment link to the customer after their payment via Woo payments failed (card declined)? Thank you!!!
View ArticleWoo Payments Processing Issue
Replies: 5 I have setup woopayments in my site but when ever I try to make a purchase it shows: “( Your card was declined. Your request was in test mode, but used a non-test card. For a list of valid...
View ArticleApple/Google Pay – Stopped working – price passed as $0
Replies: 6 Hi everyone, my Apple/Google Pay via Woopayments stopped working about a month ago, and I’m not sure how to go about fixing it. I’ve generated some detailed logs, and the culprit seems to...
View ArticleWoo Payments Disabled post 7.4.0 Upgrade
Replies: 2 I am also experiencing an error. Invalid Payment Error when processing transactions.It has happened with each update from 7.4.0 and on. I have managed to stop the conflict and continue to...
View ArticleCC Field is Disabled on iPhone
Replies: 10 I had a customer call me a week ago who couldn’t place an order on my website because the CC field was disabled. She was on a mobile device. This was the first time I’d heard of it. Later,...
View ArticleAfterpay Branding
Replies: 5 How do I remove the Afterpay branding throughout the site? I do not want the promotions displayed on my archive, product or cart pages
View ArticleAdjust automatic exchange rate
Replies: 3 How do I add a value to the automatic exchange rate amount? For example, Current rate: 1 AUD = 0.661048 USD I’d like to add 0.02 to 0.661048 USD Which will slightly bump the USD product...
View ArticleProblem redirecting you to the account connection page
Replies: 1 Hello,I’m trying to setup WooPayments but after the two informations I get this error: “There was a problem redirecting you to the account connection page. Please try...
View Articlewoocommerce_rest_api_option_permissions
Replies: 1 Below error is thrown with the latest version of WooPayments, WooCommerce and PHP8.2. After deactivating WooPayments the deprecated disappears [05-Jun-2024 01:57:46 UTC] PHP Deprecated:...
View ArticleCancelled order triggered a refund
Replies: 3 Dear support, We use WooPayments with the option to Authorize payments. When cancelling an order, the status went from Cancelled to Refunded automatically and a refund was issued after the...
View ArticleDirect Bank Transfer payment method do not appear by checkout
Replies: 1 Dear Support,I have following problem with the “Direct Bank Transfer” payment method by WooCommerce.From the WooCommerce > Settings > Payment is this option enabled and all bank...
View Article